DELIVERY & SHIPPING POLICY

This Delivery & Shipping Policy applies to all orders placed on www.saadgibyrnm.com, operated by Navistaar Solutions Private Limited.

1. ORDER PROCESSING & DISPATCH

• All orders are typically processed and dispatched within 48–72 hours of order confirmation
• Orders are processed only on business days (excluding Sundays and public holidays)
• In case of high order volumes, sales, or unforeseen circumstances, dispatch timelines may be extended

2. DELIVERY TIMELINES

• Estimated delivery time is 3 to 7 working days from the date of dispatch
• Delivery timelines may vary depending on:
  • Customer’s location
  • Courier partner serviceability
  • External factors beyond our control

Note: All delivery timelines mentioned on the Website are approximate and not guaranteed.

3. SHIPPING CHARGES

• Shipping charges, if applicable, will be displayed at the time of checkout
• The Company reserves the right to modify shipping charges without prior notice

4. DELIVERY PARTNERS

We use third-party logistics partners for delivery. While we strive to ensure timely delivery, we are not liable for:

• Delays caused by courier companies
• Service disruptions due to weather, strikes, or government restrictions
• Incorrect delivery updates provided by logistics partners

5. DELAYED DELIVERY

In case of delays:

• Customers are advised to allow additional time beyond the estimated delivery period
• The Company shall not be liable for any losses, damages, or missed deadlines due to delayed delivery

Customers are encouraged to place orders well in advance for time-sensitive requirements.

6. FAILED DELIVERY / NON-AVAILABILITY

• If a delivery attempt fails due to:
  • Incorrect address
  • Customer unavailability
  • Refusal to accept the order

The order may be:

• Returned to us by the courier partner
• Re-dispatched only after additional shipping charges are paid

No refunds will be issued in such cases unless approved at the Company’s discretion.

7. ADDRESS & CONTACT DETAILS

• Customers are responsible for providing accurate and complete delivery details
• The Company shall not be liable for delays or losses arising from incorrect information provided by the customer

8. RISK & TITLE

• Ownership and risk in the product pass to the customer upon successful delivery
• The Company is not responsible for any damage or loss after delivery confirmation

9. UNFORESEEN CIRCUMSTANCES (FORCE MAJEURE)

We shall not be held liable for delays or failure in delivery due to events beyond our control, including:

• Natural disasters
• Pandemic or health emergencies
• Government actions or restrictions
• Strikes or logistics disruptions