Terms & Conditions

TERMS & CONDITIONS

This document is an electronic record in accordance with the Information Technology Act, 2000, the Consumer Protection Act, 2019, and applicable rules thereunder, including the Consumer Protection (E-Commerce) Rules, 2020 and the Digital Personal Data Protection Act, 2023.

This electronic record does not require any physical or digital signature.

This Website www.saadgibyrnm.com is owned and operated by Navistaar Solutions Private Limited, having its registered office at B-1304, Nimbus The Golden Palm, Sector 168, Noida, Uttar Pradesh – 201301 (“Company”, “we”, “us”, “our”).

1. ACCEPTANCE OF TERMS

By accessing or using this Website, you:

  • Agree to be legally bound by these Terms, the Privacy Policy, and Return & Exchange Policy
  • Represent that you are competent to contract under Indian law

If you do not agree, you must not use the Website.

2. NATURE OF PLATFORM

  • This Website is an e-commerce platform for sale of apparel and related products
  • The Company acts as a seller of its own products
  • All transactions are direct between the User and the Company

3. USER ELIGIBILITY & REPRESENTATIONS

You confirm that:

  • You are 18 years or older
  • All information provided is accurate and complete
  • You will not engage in fraudulent transactions, chargebacks abuse, or misuse of services

The Company reserves the right to suspend or block users involved in suspicious activity.

4. ACCOUNT RESPONSIBILITY

You are solely responsible for:

  • Maintaining account confidentiality
  • All activities under your account

The Company shall not be liable for losses arising from unauthorized use due to your negligence.

5. ORDER ACCEPTANCE & CONTRACT FORMATION

  • Placing an order constitutes an offer to purchase, not acceptance
  • A contract is formed only upon order confirmation and dispatch

The Company reserves the right to:

  • Cancel orders before dispatch due to:
    • Stock unavailability
    • Pricing or technical errors
    • Suspicious or fraudulent activity

In such cases, refunds will be processed to the original payment method.

6. PRICING & PAYMENT TERMS

  • Prices are in INR (₹)
  • Taxes and charges are applied as per applicable law
  • The Company may revise pricing without prior notice

The Company is not liable for pricing inaccuracies due to technical errors, and reserves the right to cancel such orders.

7. PRODUCT REPRESENTATION DISCLAIMER

  • Products may show minor variations (10–12%) in color, texture, or finish
  • Variations due to lighting, screen resolution, or manual processes are not defects

No warranties are made regarding exact visual match.

8. EXCHANGE, RETURNS & CANCELLATION

All requests are governed by the Return & Exchange Policy.

Key Legal Position:

  • Returns are restricted except for defective/incorrect products (permissible under Indian law for apparel)
  • Size exchange only, subject to conditions and stock availability
  • Cancellation allowed only before dispatch

Safeguards:

  • Company retains sole discretion after inspection
  • May provide:
    • Replacement
    • Store credit
    • Refund (only where legally required or deemed appropriate)

9. SHIPPING & DELIVERY

  • Dispatch timeline: 48–72 hours
  • Delivery: 3–7 working days (estimated)

Delays caused by:

  • Logistics partners
  • Natural events
  • Government restrictions

shall not create liability for the Company.

10. INTELLECTUAL PROPERTY

All Website content is protected under applicable laws.

Users shall not:

  • Copy, reproduce, distribute, or exploit content
  • Use trademarks without authorization

Legal action may be taken for violations.

11. THIRD-PARTY SERVICES DISCLAIMER

We use third-party providers for:

  • Payments
  • Logistics

The Company is not liable for:

  • Payment failures
  • Data breaches at third-party end
  • Service interruptions beyond its control

12. LIMITATION OF LIABILITY

To the fullest extent permitted by law:

  • Liability is limited to the amount paid for the product
  • The Company shall not be liable for:
    • Indirect or consequential damages
    • Loss of profits, reputation, or opportunity

13. INDEMNITY

You agree to indemnify the Company against any:

  • Claims
  • Damages
  • Legal costs

arising from:

  • Breach of Terms
  • Fraudulent use
  • Violation of law

14. FORCE MAJEURE

The Company shall not be liable for delays or failure due to:

  • Natural disasters
  • Pandemic
  • Government orders
  • Supply chain disruptions

15. TERMINATION

We may suspend or terminate access:

  • Without prior notice
  • For breach or suspicious activity

16.

17. GOVERNING LAW & JURISDICTION

These Terms shall be governed by laws of India.

All disputes shall be subject to exclusive jurisdiction of courts in Noida / Gautam Buddha Nagar, Uttar Pradesh.

18. DISPUTE RESOLUTION (STRONG ADDITION)

  • Parties shall first attempt amicable resolution within 30 days
  • If unresolved, disputes may be referred to arbitration under the Arbitration and Conciliation Act, 1996
  • Seat of arbitration: Noida, Uttar Pradesh

 

19. MODIFICATION OF TERMS

We may update these Terms at any time. Continued use constitutes acceptance.

20. CONTACT DETAILS


📧 (saadgibyrnm@gmail.com)

PRIVACY POLICY (LEGALLY STRENGTHENED)

Aligned with DPDP Act, 2023

1. DATA COLLECTION

We collect:

  • Identity & contact details
  • Transaction details
  • Device & usage data

2. PURPOSE

  • Order fulfillment
  • Customer service
  • Fraud prevention
  • Marketing (where consented)

3. CONSENT & WITHDRAWAL

You provide consent by using the Website.

You may withdraw consent by contacting us (subject to legal limitations).

4. DATA SHARING

Shared only with:

  • Payment processors
  • Logistics providers
  • Authorities (if required)

No sale of personal data.

5. DATA RETENTION

Retained only as long as necessary for:

  • Legal compliance
  • Business operations

6. USER RIGHTS (DPDP COMPLIANT)

You can:

  • Access your data
  • Request correction
  • Request erasure
  • Nominate another person (DPDP right)

7. SECURITY DISCLAIMER

We use reasonable safeguards but do not guarantee absolute security.

8. COOKIES

Used for analytics and functionality. Users can disable via browser.

9. GRIEVANCE CONTACT

(Repeat same officer details here)

10. JURISDICTION

Noida, Uttar Pradesh